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Amazon allows customers to disable human review of Alexa recordings



Alexa users who do not want their recordings to be evaluated by third-party contractors finally have the option to opt out.

According to a new report from Bloomberg Amazon said Friday that it will now let customers disable human review of their Alexa recordings, following similar steps from Apple for Siri and Google for its assistant.

The new policy, implemented Friday, allows users to take their recordings out of a pool made available to be analyzed by Amazon employees and contract workers, a spokeswoman for the company told Bloomberg .

"We take customers' privacy seriously and are constantly reviewing our practices and procedures," the Amazon spokeswoman wrote in an email Friday. "We also want to update information we provide to customers to make our practice more clear."

The move on Friday afternoon followed the revelations of an Amazon team of thousands of people listening to Alexa voice recordings as part of a program designed to improve the company's voice assistant.

This manual review policy was not previously published on Alexa terms and conditions. Amazon told Bloomberg that the settings of the Alexa app will now include a disclaimer informing users that recordings can be evaluated.

help improve our services. Only an extremely small fraction of voice recordings are manually reviewed, "states the disclaimer.

The move is the latest sign of growing awareness of the listening and recording capabilities of Amazon Echo speakers and smart home devices from companies such as Apple and Google.


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