If you have had the touch sensitivity of your iPhone X screen, you may be lucky. According to a support document, Apple identified a problem with some iPhone X devices that could cause a component in the display module to fail. The company has now launched a program to replace affected screens for free.
Apple claims that error messages have caused touch issues on some iPhone X devices. Some or all of the affected images can not respond to touch input, or in some cases they can only respond intermittently. In other cases, the displays respond to touch even when they are not affected.
During the repair program, users can go to Apple or to an authorized service provider to have an iPhone X investigated. If they verify that the device is eligible for the repair, the display module will be replaced for free.
The repairer covers affected iPhone X devices for three years after the first sales date. Those who may have already paid to repair their iPhone X for a similar issue can get the refunded amount spent on the repair if the issue is determined to be covered under this new program.
Apple did not know how many iPhone X devices could be affected by this monitor issue. However, users have occasionally reported touch screen issues with iPhone X since it debuted last year. Apple acknowledged that iPhone X monitors may be slow to respond to touch input when exposed to rapid temperature changes. But this new program is the first of its kind that addresses a known problem with the smartphone.
The program only covers iPhone X-not iPhone XS or XS Max. It is unclear whether the latest iPhone has been, or will be, affected by the same display module problem. Also you will not be able to fix other viewing problems for free with this application so you're still unlucky if you accidentally destroy the expensive OLED screen and do not have AppleCare +.