I have a strange problem where my apple tv box forgets where we are in different apps and shows, and marks them as unattended, or only half watched.
I ended six seasons of a show recently on the Amazon Prime app, and the last season had been shown as all full bars / sets on, but now it appears as only half sets / half bars.
Last night I stopped a show on the PBS app, episode 4. It lost my break point, shows that I watched the whole episode 1, none of 2, and half of 3. And tonight I started as if I never watched anything of episode 4. And it will not save any progress if I leave the app. It is reset to not monitored at all.
We have two apple TV boxes, and subscriptions to apps Netflix, PBS and Amazon Prime.
This started occasionally last month, but has gotten really bad this week.
I can see this happening a few years ago for other people on other devices, but I can not see how to fix it.
I tried restarting the two apple TVs, but no change.
Last week, the remote control stopped working, and I had to restart to fix it as well. It would sweep from side to side, but not up / down.
Does anyone else have this problem? Or is there a link to a solution I can make?