I have an S3 that has a nice horizontal crack across the middle of the screen that makes the bottom half of the screen not respond to touch. I downloaded the latest update (not sure which version since I can't watch) and was asked for a password code – something I can't do since one of the passcode numbers is on the bottom half of the screen. I tried to reset via my paired phone (iOS 12.3.1) per Apple instructions, but it just unplugged the clock from the phone. Then I tried to reset using just the clock, again per Apple instructions, but when I hold down the side button I never get the option to turn off – I only received the screen to enter the password. I tried enough to now receive the message "Too many passcode attempts reset Apple Watch and pair again." However, I still do not get the option to turn off when I hold down the side button. Any suggestions ?!
posted by / u / Dcruton