قالب وردپرس درنا توس
Home / Apple / How to troubleshoot Apple TV

How to troubleshoot Apple TV



Although Apple's set-top boxes are pretty solid products, from software to hardware, the odd bug or two is bound to vomit every now and then. These errors may vary from minor to large, and some may even cause your Apple TV to fail to respond.

Fortunately, there are a few simple ways to troubleshoot pesky apps and system qualities.

How to force to stop maintaining Apple TV app

If you're having trouble with a particular app, you can force an output from it by pressing and holding Menu button on your Siri remote. Light as cake. In fact, if you want to force an app to quit, follow these steps.

  1. Turn on Apple TV .
  2. Double-click Apple on Apple TV / Home button on Siri Remote. There is the top button on the right side of the remote's surface with a TV icon on it.

     Home button on Siri Remote

  3. Swipe right on trackpad to find the app you want to force to close.
  4. Swipe up control box to force the app to close.

     Swipe right on the trackpad to find the app, and swipe up to force close it

  5. To exit multitasking, press the menu button on the Siri Remote, which is the top button on the left side of the remote control's face. It has the word "Menu" on it.

     The menu button on the Siri remote control

How to force the restart of your Apple TV

If you still have problems with apps and Apple TV, you can force again your device like this.

  1. Press and hold the menu button on the Siri Remote. There is the top button on the left side of the remote's face with the word "Menu" on it.
  2. At the same time press and hold the TV button on the Siri Remote. It is the top button on the right side of the remote control's face with a TV icon on it.

     Press Home and Menu buttons on the Siri remote control

  3. Press and hold Menu and the TV buttons of the status light on the Apple TV will start flashing.

     Status light on Apple TV

Apple TV restarts when you release the buttons.You will see a black screen for a few seconds, then the Apple logo appears, and in a minute, the home screen appears.

Having trouble the contents of a particular app?

If you have trouble getting video or audio content from a particular channel or provider, you may want to chat with them. Take a look at Apple's list of content provider contact information for phone numbers, websites and email addresses of the most popular services supported on Apple TV.

How to reset an Apple TV screen

If you have problems with apps and tvOS over the table, it may be time for a hard reset. You can restore Apple TV to factory settings by going to Settings> System> Reset . Be aware that it will delete any local content you have, including game savers that are not backed up to iCloud.

  1. Open Settings on Apple TV.
  2. Click System .

    . Open settings, click System "class =" image-large lightbox lazy "data-src =" / sites / imore.com / files / styles / large / public / field / image / 2019/05 / apple-tv-reset-screens -1.jpg? Itok = WwQPxFHd "/>

  3. Click Reset
  4. Click Reset to restore Apple TV to factory settings and delete all content and settings, or click Reset and update to do the same, but also update the Apple TV to the latest version of tvOS.

     Click Reset, click Reset or Reset and update

How to Repair a Brick Apple TV

If your Apple TV is completely unresponsive, it may be time to connect it to your computer and force restore through iTunes How to do it Note that this only works for Apple TV HD Apple TV 4K lacks a USB-C port.

  1. Connect your Apple TV to your computer with a USB-C to USB cable . [19659042] Open iTunes .
  2. Select Apple TV from the Devices menu, and then click Restore Apple TV .

Can't you still get Apple TV to work? [19659004] It may be time to order a Genius deal at a nearby Apple Store. You may be asked for Apple TV's serial number; You can find it by checking one of three sources:

  • If your Apple TV boots go, go to Settings> General> About (or Settings> Remote Controls & Devices> Bluetooth > Remove for your Siri Remote serial number.
  • If your Apple TV is walled, see the serial number by connecting it to your Mac via USB-C cable and opening iTunes ]
  • Can't get a signal from Apple TV? Turn it around; the serial number is located at the bottom of the device, under the FCC symbols and information.

AmazonBasics High-Speed ​​HDMI cable
($ 7 on Amazon)

A great cheap HDMI cable that supports 4K, HDR10 and Dolby Vision.


Logitech Harmony 950
($ 200 on Amazon)

This remote control can control your Apple TV perfectly, as well as your other entertainment devices.

Any other issues or troubleshooting issues?

Solve a problem with the new Apple TV you can't fix? Please let us know in the comments and we'll check it out. You can also check Apple's troubleshooting advice for more information.

Updated May 2019: Updated through tvOS 12.3.

Serenity Caldwell contributed to an earlier version of this article.

This post may contain associated links. See our information policy for more details.


Source link