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HP adds more Apple, automated service replacement and analysis to service devices as a service



HP is expanding its offering as a service that allows business customers to pay a monthly fee and receive updated hardware, as well as lease it.

In a press release, Bill Avey, Global Head of Personal System Services at HP said that the company is expanding its use of Apple devices in the HP service as a service for 20 countries across Europe.

Before the Mobile World Congress event in Barcelona, ​​Avey said that HP also adds HP TechPulse, a new analyst service that can help IT managers predict when to replace business units.

And the company is expanding its HP Tech Cafe Market and Walk-Up centers around the world, allowing subscribers to get automatic replacements for their devices as needed.

"The workforce is evolving with external and highly mobile employees. Today's approach to modern IT management needs to simplify how commercial organizations provide the right entities for the job, deliver leadership with insight, and provide flexibility for their businesses," Avey says. A result, HP continues to reinvent its customer and partner insight solutions to ensure we meet their needs. " Build on this technology by adding new analytics and reports to help customers better plan their IT resources.

Now, the service can predict when Android and Mac users need to address storage capacity or battery replacement issues. devices give TechPulse thermal and overheating before these issues affect users.

Above: HP adds ana light for

Image Credit: HP

HP will also develop Windows 10 hardware upgrade compatibility reports to help customers Plan for Windows 10 migration with the upcoming end of support for Windows 7.

And an improved BIOS report will help customers identify potential vulnerabilities at BIOS level.

With more HP Tech Cafe Market locations around the world, customers will have an easier time reducing downtime and getting devices as accessories properly via on-site delivery.

The HP TechPulse updates will be available worldwide in March. HP DaaS for Apple is available now in the US and in 20 European countries. And HP Tech Cafe Market will be available in more than 60 countries in March.

"We are seeing rapidly growing demand for the HP Tech Cafe," Avey said.

HP has been providing a public service since 2016.


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