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Home / Apple / Michael Tsai – Blog – MacBook Pro 2019

Michael Tsai – Blog – MacBook Pro 2019



Apple (Hacker News, iMore, MacRumors, tweet The Verge):

Apple updated MacBook Pro with faster 8th- and 9th-generation Intel Core processors, bringing eight cores to MacBook Pro for the first time. MacBook Pro now delivers two times faster than a quad-core MacBook Pro and 40 percent more than a 6-core MacBook Pro, making it the fastest Mac notebook ever.

Looks like a good speed bump. Longer term, I hope Apple will make the Touch Bar optional, make the trackpad smaller, make the display larger, fix the arrow key layout, add more ports, add more thermal headroom, bring back matte displays, and stop charging ridiculous prices for SSDs

Apple:

Apple has a small percentage of the keyboards in certain MacBook, MacBook Air, and MacBook Pro models may be one of the following behaviors […] […]

The program covers eligible MacBook , MacBook Air and MacBook Pro models for 4 years after the first retail sale of the unit.

The repair program now covers the 201

8 MacBook Air and MacBook Pro, and even the just released 2019 MacBook Pro. Some say that this shows Apple does not have confidence in the revised keyboard. However, regardless, I think it's great to know before purchasing that model will be covered. Previously, you could actually get longer coverage by buying an older model with known problems than a new one! I still think that the keyboard program should cover a lot more than 4 years, though. A new pro Mac bought today a long time.

Jason Snell ( tweet ):

Apple says these new models also feature a fourth version of the butterfly keyboard design, in response to customer complaints that the keyboard would end up in a sad state where key presses were ignored or doubled. While Apple is quick to say that the vast majority of MacBook Pro customers have experienced any keyboard issues, the company still keeps tweaking this design. It claims that the new MacBook Pro models will reduce the incidence of ignored or doubled characters.

[…]

Where Apple's laptop keyboard designs go from here is also a question. By extending its repair program and seeking to improve the turnaround of keyboard repairs in Apple Stores, the company is seeking to reorganize customers that they get stuck with a laptop with a bad keyboard. But the company also keeps tweaking the design in order to try and make it more reliable — an admirable attempt, but the number of tweaks also sends the message that Apple really did not act on the fundamental weaknesses of the design. Whether this is the new tweak is the one that finally solves the problem, or is not really solved until this design is discontinued and fades into memory, remains to be seen.

Matthew Panzarino : [19659012] Apple is saying that it is doing 3 things about the MacBook keyboard situation.

Second, it is including all current butterfly keyboards in the new Keyboard Service Program

Third, it is improving repair times at stores and replacing 3rd gene membrane keyboards with the new keyboards. 19659003] Steve Troughton-Smith :

TL; DR: we didn't totally fix the keyboard, the next-gen MBP isn't ready yet, and we don't plan to apologize [19659017] Apple still doesn't mention anything about the keyboard changes nor the keyboard revision on the MBP specs page. Clearly they want to solve this problem of oxygen and pretend it never happened

Marco Arment :

Important clarification: the new 4th-gen design will be installed during repairs, but only for 3rd-gen keyboard models: the 2018 Air and the 2018 13/15 ”with Touch Bar.

Colin Cornaby :

Getting harder and harder to justify holding on to my 2010 Mac Pro. But the risky thermals on the MacBook Pro, especially with 8 cores, are a problem. Thunderbolt output is Blackmagic's ridiculously priced ones

There is also the ongoing problem of putting a large amount of money into a machine where I can never upgrade the RAM or storage . $ 4,000 is a machine that can run out of internal storage, and doesn't change with my needs.

Morgan :

I love my 15 ”2018 but sticking two more cores in the same body is just insanity. It is way too thermally constrained when it is.

Mark Munz :

My 7 y / o MacBook Pro has never had a keyboard problem EVER

Now Apple has a keyboard service program that lasts 4 years. I'm supposed to feel more confident.

Steve Troughton-Smith :

I still don't understand what is so hard about putting out a press release addressing the butterfly keyboard problem, explaining today's half-fix, explaining repair & replacement program, & saying that a redesigned keyboard is in the works. Apple's action has been infuriating

By now, somebody needs to be fired for the action of the keyboard situation, and the longer it takes, the higher the management chain they should be looking for. You don't get to 5 years of ignoring it by accident. The reputation damage will last a decade, nevermind support cost

Today's keyboard materials update could fix the problem in 99% or cases, but we won't know from anecdata for years. And Apple's not prepared to stand in public what it's counting in private. Craig Hockenberry :

I have a 2013 MBP and me only criteria for upgrading is the keyboard. Size is secondary, and speed is a third third.

With real estate, the location is "location, location, and location."

With keyboards, it's "travel, travel, and travel." ] Mathias Meyer :

Good, now I can send in both my 2016 12 "MacBook and my 2018 MacBook Air for repairs. Both have become unbearable to type on.

icabiz:

We repair these as part of our business, and to be clear, both the keyboards and the screens are failing on this at an alarming rate. ) Use a thinner flex cable to connect the display to the rest of the laptop.This cable is prone to breakage, and we are already seeing 2016-2017 MacBook Pros in our shop regularly for this issue.

Since Apple built the Flex cable in the display, the only solution (even from third parties like us) is a new display, at $ 600- $ 70 0 each, this is unacceptable

And, like the keyboards, this is a part that's pretty much guaranteed to fail (unless you basically never open your laptop.) Apple hasn't announced a fix yet, even with a petition with over 11,000 signatures, and more screens failing by the day.

Marco Arment :

SSDs are so cheap now that 512 GB should be standard on any Mac in "Pro".

Greg Hurrell :

I'm not in the market or a new laptop, but every now and again I check up on the prices. Amazing how easy it is for a MacBook Pro deep into "frickin" ludicrous territory.

For the same money you can get an absolutely monstrous machine from System76 to run Linux. Twice the RAM (64GB), more than twice the disk (10.5 TB!), And actual function keyboard…

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