People of MacKeeper are a series of interviews with our team. We talked to engineers, designers, product managers, analysts, marketers and many others to show you the back of MacKeeper. We believe that people are the heart of any business and we want you to meet the heart of the heart. Welcome behind the scenes!
Position: Travel Director
Random Facts: Believes that her job is to make people happy.
Let's go back in time for your first day in the company. What was that?
It was about 2 years ago, and my first impression was "Oh God, it's a big office. I want to get lost and I'll never find my way out." I quickly realized that I have to make friends as soon as possible to survive in such a large building.
I was impressed with the atmosphere. Never before have I worked in an office where everyone is so friendly and accommodating. People are smiling at you, they say "Hi" and give help when they realize you are a beginner.
Now, two years later, when I welcome foreign partners and walk them around the office, most comments about the atmosphere make. This gives me a chance to look at our company with fresh eyes, and it always reminds me of how cool our company is.
Your nickname is EasyTiger. What does it mean to you?
Can not you see why when you look at me? [Laughing] Jokes aside, my zodiac sign is Leo, so I wanted my nickname to be a little catlike. And I also wanted to be light. I thought of EasyLion, but it does not sound so fun. So I chose EasyTiger. Long story short, I wanted to be some "tiger-ish."
Let's talk about your role in MacKeeper. What are you doing and why is it important?
My role is to organize business trips: business trips in the country, business trips abroad, and sometimes ̵
I process visas, book hotels and flights, as well as provide 24/7 assistance to travel related issues that may occur during a trip. Sometimes people can describe me in the middle of the night and say "Hi, I can not find your email with directions to the hotel. Could you please send it again?" Basically, I organize and coordinate business trips.
Describe your typical day at work. What is your most and least favorite part of it?
My typical day at work is about five billion chats in Hangouts, plus an infinite stream of incoming email, plus me with a pitiful maneuvering around all this mess.
My favorite part of the work is actually travel planning. It is also the most creative part. That's when I search for flights, considering hotel options, etc. I'm in love with the process of searching for flights. Especially when there is a plane to the United States and there are dozens of alternatives with different connecting flights. I am very client oriented, so when someone says "I would like a 23-hour layover in some European cities," I do my best to find such a plane. That's the art of my job.
Another part of my work is more operational. It's about approving budgets, calculating expenses and keeping records. I can not say it's my least favorite part, but it's obviously less creative.
How did you choose your profession? Why do you do what you do?
In my case, my career chose me. Seriously.
Now, when people ask me which job I want ideally, I say "Who I already have." But that was not always the case. Before this job, I could easily come up with five or six answers to this question. Now, however, I do what I want. And that's priceless.
Every time there is a new challenge. Sometimes I have to make a business trip to Dublin in less than two days, just because it took so much time for the embassy to issue a visa. As a result, I have to arrange the whole trip at the very last minute. I need to take care of all organizational moments in a few hours. I have to think and act very quickly. And as I said before, our department is very client oriented. So if someone wants a flight with a fixed-term leave and in a particular city, I try to meet this request as well.
Name of three traits or skills required for your job.
Attention to detail.
Hope. (You should always hope for a visa to arrive at the very last minute. You should always hope there will be no delays in flight. You should never lose hope that everything will go as planned.)
If you could choose any superpower to help you with your job, what would it be?
A superpower for time management to add at least 6 hours to an ordinary day.
Let's talk about the public image of your profession. When you tell people you are a tour leader, do they get what the job is about?
I think my job is quite self explanatory and describes pretty much what I do. But people tend to focus on the simplest and most obvious aspects of my profession, and forget that every profession has shades. The background is not simple. Sometimes it takes more than 50 email messages in a thread to make someone happy. On average, however, it is around 40.
Describe your work in 3 words.
changes. Synergy. Speed.
Is there anything about the job you are proud of?
I am proud to work in a company where literally everyone is so good at what he or she does. Every day I'm surrounded by professionals I can learn from.
I'm proud that one of our core values is openness. And it's not just a word beautifully written on the wall. All processes in our company are truly transparent.
On days when you lack motivation for work, does it help you pull up and do it?
On days like this I take the most interesting task I have at the moment and start working on it. Starting with something I really like, helps me beat laziness and fatigue. It always works for me.
What is your personal anti-stress recipe? How do you pick up after a busy week at work?
My best recipe is to never let stress happen in the first place. When possible, I try to avoid stress. Let's face it. In most cases, you can turn off your phone for half an hour, take a walk or make a cup of tea and sit by the window to enjoy the view. If you do this now and then, stress does not occur. If you do not, you will not survive. The 50 emails in a thread will kill you.
Describe your perfect job. What field / company size / role is it?
Here at MacKeeper I have countless opportunities to grow and even try myself in something new. And I really love what I do. So if I ever travel, it will be for a company with my name on it.
Ok. Imagine that you have made a decision to establish a company with your name on it. What do you want to say before you go for good?
Oh, I want them to find another EasyTiger. Because now I'm the only person in the room who makes jokes and laughs. I want to tell them: "People, you're too serious. Leave me more."