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Home / Apple / Remote App does not bring up keyboard for passwords in HBO Go: appletv

Remote App does not bring up keyboard for passwords in HBO Go: appletv



The night this season of the Game of Thrones started, I kicked up HBO Go on my Apple TV and I had to re-authenticate. I get HBO through DirecTV Now.

I went through the usual steps and I came to a point where I had to sign in to my DirecTV Now account. I use 1Password to create long, complicated passwords. Usually in such situations, I use my iPhone and copy the password from the 1Password app to the Apple TV Remote app. For some reason, the app never removed the keyboard on the screen, so I had to use the Apple TV text input system just as if I was using the physical Apple TV remote.

I had to do this on two Apple TV shows six weeks ago, and then I had to do it again in ten days ago, again on both Apple TVs.

I wonder: is this a problem with the Apple TV Remote App, HBO Go app, or DirecTV now? I was able to log in every time, but each time it was very boring.

Has anyone else come into this? I checked my single sign of settings as best I could, but everything looks right. And the Remote App will give me a keyboard on the iPhone.


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