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The MacBook Pro control panel stops functioning when connecting an external keyboard



I'm trying to set up a new Ergodox EZ keyboard. When I connect the keyboard via USB port, MacBooks built-in controlpad stops working. It responds to absolutely no effort at all. This makes it impossible to configure the keyboard properly (I have to go through a wizard so the computer can find that the keyboard uses an ANSI layout).

If I temporarily disconnect the keyboard, I can press next, reconnect the keyboard and continue with the wizard, but on the last screen I need my mouse again. So I need to disconnect → click → connect again at what time the wizard comes from the beginning and claims that the keyboard could not be identified.

This prevents me from configuring the keyboard. How do I fix this?


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